Every channel, 24/7
Phone, text, website chat, Facebook and Instagram, answered around the clock.
PTX Front Office · Available now
Every call and message answered. Day or night.
Jade is an AI front office admin. She answers your phone, texts, website chat, Facebook and Instagram around the clock, then books a call or takes a message and gets it to the right person on your team.
The demo line is for trying Jade yourself. Ask her anything a customer would. Calls only; texting isn't available on the demo line.
Hear Jade on a call0:000:00
What Jade handles
The front desk work, without the front desk payroll.
Books calls or takes messages
You choose. Calls book on individual or round-robin calendars, synced with Google or Outlook.
Screens politely
If you don't offer a service, Jade says so and offers to take a message.
Routes existing customers
Questions about a current job go to the person who can answer them.
Confirms and reminds
Confirmations, reminders and reschedule messages after no-shows.
Alerts and tracks
Your team gets alerted, and every lead lands in one pipeline with its source.
How a call goes
From ring to your inbox in one conversation.
- 01
A customer reaches out
By phone, text, chat or social, at any hour.
- 02
Jade answers
She identifies herself as a virtual assistant and finds out what they need.
- 03
She books or takes a message
Based on how your business wants it handled.
- 04
Your team gets the details
An alert with who called, what they need and what happens next.
Jade vs. a front desk hire
Covering the front desk, compared.
TopicFront desk hireJade
Hours coveredAbout 40 a week24/7, including nights, weekends and holidays
ChannelsPhone, and email when there is timePhone, text, website chat, Facebook and Instagram
After-hours and weekend callsVoicemail until the next business dayAnswered, then a call booked or a message taken
Sick days, vacation, turnoverYesNo
Books to your calendarIf trained toSynced with Google or Outlook
Monthly costSalary, taxes and benefitsOne monthly subscription, managed by ProTactiX
An unusual or emotional callA person handles it bestTakes a detailed message for the right person on your team
Built and managed by ProTactiX
You don't set up software. We do.
Pricing depends on your channels and volume. We'll walk through it on a call.
- Jade loaded with your company info, services and service area
- Calendars, routing and team alerts set up
- Carrier registration for business texting handled
- Ongoing monitoring and tuning every month
Questions
Do callers know they're talking to AI?
Yes. Jade introduces herself as a virtual assistant.
What if a caller needs something Jade can't handle?
She takes a detailed message and sends it to the right person on your team.
Which channels does she cover?
Phone, text, website chat, Facebook and Instagram.
Hear her for yourself.
Call Jade's demo line and ask what a customer would ask. When you're ready, book a call and we'll set her up for your business.